support/
73 pages · Updated July 25, 2026
Pages
- The page you were looking for doesn't exist – Shapeways
- The page you were looking for doesn't exist – Shapeways
- The page you were looking for doesn't exist – Shapeways
- The page you were looking for doesn't exist – Shapeways
- The page you were looking for doesn't exist – Shapeways
- You have acquired the EU production facility and physical assets, what happened to those in the US? – Shapeways
- Will I have access to my old account? – Shapeways
- Does this mean the Shapeways marketplace will not come back? – Shapeways
- Thangs acquisition FAQ – Shapeways
- Why was my model rejected? – Shapeways
- Rejections – Shapeways
- When will my order ship? – Shapeways
- Where can I find my invoice? – Shapeways
- I placed an order on X date, paid and didn't get my part — will you be honouring that order? – Shapeways
- What's the status of my order? – Shapeways
- Why did Shapeways go bankrupt? – Shapeways
- Can I pickup my order – Shapeways
- Can I change/cancel my order? – Shapeways
- Short history of Shapeways – Shapeways
- What happened to my previous IP? – Shapeways
- How to upload your 3D model? – Shapeways
- How does part orientation affect the strength of 3D-printed parts? – Shapeways
- I want to work with Shapeways, how do I get involved? – Shapeways
- Will I still be able to get parts in ‘X’ material? – Shapeways
- Accounts & Data – Shapeways
- History & Background – Shapeways
- Order information – Shapeways
- What file formats does Thangs accept? – Shapeways
- Why are the old blog posts and press releases still online? – Shapeways
- Why bring back Shapeways? – Shapeways
- Future Roadmap – Shapeways
- What happened to the Shapeways OTTO and MFG part of the business? – Shapeways
- How do we know we can trust the new owners? – Shapeways
- What is FDM (Fused Deposition Modeling) 3D Printing? – Shapeways
- Will part orientation affect the cost of 3D printing? – Shapeways
- Does Shapeways ship worldwide? – Shapeways
- Why did you decide to work with Thangs and not with one of its competitors? – Shapeways
- Can you transfer my store and or models to Thangs? – Shapeways
- Marketplace Transition – Shapeways
- Shop Owner Guidance – Shapeways
- Articles – Shapeways
- What are the upload limitations? – Shapeways
- How fast is model processing with Thangs? – Shapeways
- How do I open a shop on Thangs? – Shapeways
- How does part orientation affect surface finishes? – Shapeways
- Using Thangs as a Platform – Shapeways
- Upload Information – Shapeways
- The page you were looking for doesn't exist – Shapeways
- Articles – Shapeways
- How will I make money on Thangs? – Shapeways
- How do I inform my customers that I have moved my sales to Thangs? – Shapeways
- Polygon Reduction with MeshLab – Shapeways
- What are your plans for Shapeways? – Shapeways
- Why is part orientation important in FDM 3D printing? – Shapeways
- Fused Deposition Modeling – Shapeways
- Import duties, tax & brokerage fees – Shapeways
- Print It Anyway – Shapeways
- Orders – Shapeways
- Shapeways FAQ – Shapeways
- Reprints & Refunds – Shapeways
- What are the available payment options? – Shapeways
- Shapeways & Thangs – Shapeways
- Shipping information – Shapeways
- Why is a surcharge added to my order? – Shapeways
- 3D Design – Shapeways
- Payments – Shapeways
- Shipping – Shapeways
- Upload – Shapeways
- Shapeways FAQ – Shapeways
- The page you were looking for doesn't exist – Shapeways
- 3D Design information – Shapeways
- Shapeways
- Submit a request – Shapeways